Refunds and cancellation

What happens to your money if a project stops.

Before work starts

If you cancel after paying the advance but before any work has begun, we refund the advance in full within 7 working days.

During the project

You can cancel at any time by writing to us. You pay for the work completed up to that day, and we hand over everything built so far. If your payments exceed the value of completed work, the difference is refunded within 7 working days.

After delivery

Delivered and accepted work is not refundable. Bugs in delivered work are fixed free during the support period instead.

Monthly support plans

Support plans can be cancelled with notice before the next billing date. The current month is not refunded.

Third-party costs

Domains, hosting, app store fees and other services bought on your behalf are paid to those providers and cannot be refunded by us.

Questions about this policy: [email protected]. IndieSoft, Sonipat, Haryana 131027.